1. Create and verify your account
Register with your email address and a password. Mailjet sends a transactional confirmation message from the Infinite Digits email domain. Open the confirmation link, then return to calledd and log in. Unverified accounts cannot open the private call dashboard.
2. Enter the number where you can answer
Choose California EDD Paid Family Leave and enter a US callback number. Review the destination and masked callback number before submitting. Each verified customer account currently receives one complimentary request. Payments and paid follow-up requests are not available yet.
3. Save the incoming calledd number
Once calling begins, the dashboard shows every calledd caller ID that could ring you. Add all of them to your contacts or allowlist so spam filtering does not silence the call. Each retry wave uses every available calledd number, and the first line to reach claimant intake calls you back.
4. Follow the live call status
The status page updates automatically. calledd may call EDD up to 100 times across all available calledd numbers while trying to reach the Paid Family Leave claimant-intake point. Connection timing depends on EDD call volume, and a connection is not guaranteed.
5. Answer when calledd rings
Answer promptly. You should hear EDD’s automated claimant-intake instructions. Have your ECN and full name ready, listen carefully, and provide information only to EDD when its system asks you.